SAP Sales Support: Computer-Aided Selling (CAS)

Sales Support: Computer-Aided Selling (CAS) is an article provided by SAP AG. This SAP SD article is intended for SAP System Administrators, Sales and Distribution (SD) developer and SAP technology Consultants.
This SAP SD article explains you about sales support in your organization with the help of SAP CAS component. With the help of this SAP SD article you will learn wide range of functions which help your sales and marketing departing to do customer support by sharing valuable information about customers, sales forecasts, competitors and product information among sales personnel through SAP SD CAS. Moreover you will learn SAP SD CAS features such as direct mailing, address lists creating and using master data, etc.
Following are the few topics covered in this SAP SD CAS document.
  • Sales Support: Computer-Aided Selling (CAS)
  • Basic Data for Sales Support
  • Business Partners
  • Product Data
  • Sales Summary
  • Other Sources of Information
  • Basic Functions in Sales Support
  • Working with the Personal Worklist
  • Working with Incomplete Data
  • Appointment Calendar Updates
  • Dialing Directly From an Activity or Address List
  • Cross matching
  • Sales Support Monitor
  • Address List
  • Sales Promotions
  • Direct Mailing Campaign
  • Internet Mailing Campaign
  • Direct Mailing Without Follow-Up Activity
  • Collectively Generated Sales Activity
  • Sales Activities
  • Editing a Sales Activity
  • Displaying the Sales Summary
  • Customer Potential Analysis
  • Potential Planning
  • LIS Interface
  • Checklist for Sales Support Processing
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